We’re so excited to be celebrating our 5th birthday this month! It’s been an incredible five years and we’re so proud of what our amazing team has achieved.
We started life during one of the most difficult times, the Covid pandemic, but we wanted to do something different and create an estate agency that genuinely puts customers first at every stage of the buying and selling process.
Launched by Helen Worrall from Glynarthen and Tania Dutnell from Betws Ifan, who have a combined 36 years’ experience as estate agents, we started life in a home office in Helen’s garden. Using our local knowledge, property expertise and marketing know-how we focused on offering buyers and sellers across West Wales a professional, more personal service.
At the heart of this is our commitment to treat everyone as we would want to be treated ourselves by being open, honest and transparent.
Now with a team of four, we all work to this philosophy and we believe that this is the secret to our success over the last five years. We have almost 100% five-star customer reviews, a growing team and last year we moved into our large new office space at Aberporth Technology Park.
We’ve also won numerous business and industry awards including Residential Estate Agency of the Year in the 2025 Welsh Estate Agency Awards and the Client Service Excellence Award at the 2025 SME UK Enterprise Awards.
But we couldn’t have done any of it without you – our clients, our families and our fabulous team. So thank you all for having faith in us, trusting us with your properties and helping us build a different kind of estate agency – the kind that we’re proud to be a part of.
A few words from Tania – “It’s been an incredible five years for us and we’re so proud of the success we’re achieving. Customer service is at the heart of what we do and why we started – we knew we could offer a better experience for both buyers and sellers in West Wales. That’s exactly what we’ve done through hard work, expertise and genuine care for helping our clients.”
Our professional, ‘customer first’ service can be seen across our five-star customer reviews, such as this on TrustPilot from January 2026 – “More than five star service from Cardigan Bay Properties. Our experiences with Cardigan Bay Properties were positive from the very outset; from the initial valuation visit to the end of the process we always felt that our house sale was dealt with in a professional, yet friendly, manner…”
A final word from Helen: “We have a lot of people to thank for helping us get to this point. We couldn’t have done it without any of you, so thank you all! It’s been a great journey so far, with our new office, awards success and amazing reviews, but we still have goals for the business and we’re very excited about what the future holds.”
Whether you’re a buyer or a seller, you can visit us at our new offices – simply call 01239 562 500 to make an appointment, with plenty of free parking available.